Resources

Dexcom Guides
Which phones are compatible with Dexcom apps?
How to keep your Dexcom to stay in place
Guide to reading your Dexcom Clarity reports

Low Blood Sugars / Hypoglycaemia
Hypoglycaemia guide 
Hypoglycaemia *Healthify generic info
How to inject Glucagon (Hypokit) video

Managing sick days
Sick day advice general

Continuous glucose monitors read your glucose level every 5 minutes and send the reading to your phone or Dexcom receiver. 

User guides:
Dexcom G6 equipment
Dexcom G6 user guide
Blinded CGM user guide
Dexcom Clarity User Guide
Guide to reading Dexcom Clarity reports
Uploading your Dexcom receiver from home

How to change the Dexcom sensor
Watch the video here

Reminder:
- The sensors are changed every 10 days. 
- Do not throw away the transmitter (grey bit)
- The same transmitter is used for 3 months.

How to replace/pair new Dexcom G6 transmitter
Using the Dexcom App
Pairing a new transmitter using your app
- Video of replacing transmitter with the app
Using the Dexcom Receiver
Pairing a new transmitter using the Dexcom receiver
- Video of replacing a new transmitter with the receiver

Reminders:
- The transmitter is active for 90 days or 3 months from the day it is first used or activated. You can locate the activation date of your current transmitter by following these steps:
- If you are using the Dexcom G6 app, tap on  Settings > Transmitter.
- If you are using a Dexcom receiver, tap on Menu > Settings > Transmitter > Transmitter Info. 
- The Dexcom system will alert you when the transmitter is going to expire. It won't let you start a new sensor session unless the transmitter has at least 10 days of life left.  If not, it will ask you to pair a new transmitter in order to start a new sensor session (instructions here).

Trouble shooting:
Changing my sensor early
Trouble starting a new sensor session
Why can't I hear any alerts or alarms?
Sensor failures
Sensor signal loss
Pressure lows

If you are experiencing technical difficulties please contact Claire or Rachael. To avoid wasting sensors, please don't keep trying new sensors if the issue persists. 

The difference between G6 and G7
Check if your smartphone is compatible 

User Guides
Dexcom G7 user guide
Dexcom Clarity user Guide
Guide to reading Dexcom Clarity Reports

How to change your Dexcom G7 sensor
How to insert your G7 video
How to insert a G7 pdf
Understanding the G7 homescreen

Trouble shooting:
Avoiding skin irritation with G7
Signal loss alert
Why am I getting signal loss

If you are experiencing technical difficulties please contact Claire or Rachael. To avoid wasting sensors, please don't keep trying new sensors if the issue persists.